Please use this identifier to cite or link to this item:
https://repository.iimb.ac.in/handle/123456789/12933
Title: | Business process mapping for Siebel CRM verticals: IBM BCS Private Limited | Authors: | Priyanka, B. | Keywords: | Customer relationship management | Issue Date: | 2007 | Publisher: | Indian Institute of Management Bangalore | Series/Report no.: | PGP-SP-P7-112 | URI: | http://repository.iimb.ac.in/handle/123456789/12933 |
Appears in Collections: | 2007 |
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PGP_SP_P7_112.pdf | 490.71 kB | Adobe PDF | View/Open Request a copy |
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